Ships to your home or business anywhere in the continental USA!
Rust Free, Easy Installation, Lifetime Warranty.  100% Made in the USA!

After your order is processed, a detailed, itemized order confirmation will be generated and emailed to you.  Your order will then be put "in line" for fabrication, packaging and shipment.  All fence and gate orders will include premium packaging which includes:  standard foam inserts between every two panels, separate packaging for gates, panel straps to insure minimal movement of panels during shipment.  Additionally, all fence and gate orders are boxed, shrink-wrapped and palletized.  When your order ships, the freight carrier will contact you to schedule your delivery date. You must be on-site to sign for delivery of your order.

* East FREE Shipping if Product Total is over $3,000.00		* Midwest FREE Shipping if Product Total is over $4,700.00	* West FREE Shipping if Product Total is over $5,900.00
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After your order ships:

You will receive a call from one of our national freight carriers to schedule your delivery date so that you will know in advance when they will be arriving with your new fence!  Someone must be there on the day of delivery to sign for the shipment.  Although many drivers are nice and helpful, technically, drivers are not required to unload your products.  We recommend that you have one other person with you on the day of delivery.  Unloading the products, which are boxed, is not a difficult process.

Delivery:

Although rare, damage may occur during shipping.  People are human and accidents do happen from time to time.  Sign the delivery receipt noting on it any visible damage and have the delivery driver sign it as well.  It is best to inspect the contents of each package, but, at a minimum, sign the Bill of Lading as "No Visible Damage".  In rare circumstances, when there is a damaged item in your shipment, we will expedite replacement items and internally file a claim with the carrier. 

Post Delivery:

Open and thoroughly itemize all of the products in your shipment.  We receive calls from some customers from time to time claiming incorrect or missing items in their shipment only to discover that they, in fact, are not missing anything and that all of their products were delivered.  We go to great lengths in the accuracy, fabrication and packaging of all shipments.

Please take a complete inventory of your shipment soon after delivery.  If there are any issues, you must notify us within 10 days of the date of your delivery.  It is strongly recommended that you do not schedule any installation dates until after you have received and inspected your aluminum fence shipment.  About 95% of our Residential customers install our fencing/gate systems themselves.  Please download our Installation Manual and review prior to installation.  Installation instructions can be found in our Support Center.

In the event that you are having a 3rd party install your fencing/gate system, it is strongly recommended that you do not schedule your installation until after you have received your shipment.  Lead times and shipping times can vary.  Refusal to accept delivery of your order could result in additional shipping fees and/or storage fees.  Although we will do our best to get your order out as quickly as possible, holidays and peak season rushes sometimes can delay orders by a few days.  We make no guarantee to ship any order on any date.  We will, however, do our best to ship out your order as quickly as humanly possible.  Also, ground freight and Fedex shipping times can vary so do not make installation arrangements until after you have received your shipping notification.

All aluminum fence and gate orders ship in 2 weeks or less.  Signature hand railing orders ship in 3 weeks or less.

Thank you for choosing GreatFence.com!
 

www.GreatFence.com